Delivery
To Germany
Delivery is carried out by the following companies:
Free delivery does not apply to:
- bulky items;
- orders that are shipped outside of Germany;
- delivery to islands;
We cannot deliver to a DHL Packstation.
Delivery times
Delivery time depends on the product availability. Please check the availability status on the page of the product you are interested in. The delivery time depends on the availability of the goods. Please note the availability status on the relevant product page. You can find information on any applicable customs duties here. No delivery on bank holidays.
The item is available. Items with this availability status are sent within 1-2 working days after the receipt of payment.
This item cannot be ordered. It is no longer available or has been discontinued. You can order a similar item from a different manufacturer.
Safe Order
Returning a product is now even easier and more convenient. The standard deadline for product returns is 14 days from receipt. But now you have an opportunity to extend it to 200 days.
To do so, activate the Safe Order option at the last step of placing your order.
Please note: this service does not apply to tyres and bulky items, and goods from orders placed without activating the service.
You will have more than 14 times as much time to return any spare part without needing to give a reason for the order cancellation.
You can extend the deadline for product return to 200 days for just 2,99 €.
How to return a product using the Safe Order option:
- Please create a product return request in your personal account on autodoc.parts, or contact the support service beforehand.
- Send us the spare part in its original packaging with the invoice enclosed;
- The spare parts should be unused, undamaged, and unmounted.
The Safe Order option applies only to one return per order. Once we receive the spare part back from you, it will be thoroughly examined. If it meets the above-mentioned requirements, we will exchange the item for another one or refund your money, whichever you prefer.
Safe Order applies to delivery to the following countries only:
- Austria
- Belgium
- Bulgaria
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Holland
- Hungary
- Italy
- Latvia
- Lithuania
- Luxembourg
- Poland
- Portugal
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- United Kingdom
Delivery of bulky goods is charged per bulky item. All bulky items are labelled accordingly. If you see “Bulky” next to a product’s price, this means it:
doesn’t fit into a standard box
is classified as heavy
- Catalytic converter
- Diesel particulate filter
- Middle silencer
- Rear silencer
- Exhaust Pipe
- Exhaust System
- Windscreen Frame
- Sports Silencer
- Exhaust manifold
- Pre-Catalyst
- Retrofit Kit, pre-catalyst
- Front Silencer
- Repair Pipe, catalytic converter
- Middle- / End Silencer
- Manifold Catalytic Converter
- Exhaust Pipe, universal
- Retrofit Kit, catalyst/soot particulate filter (combi-system)
- Repair Pipe, middle silencer
- Child car seat
- Shovel
- SCR Catalytic Converter
- Retrofit Kit, catalytic converter
- Silencer, sport set
- Catalytic Converter
- Spade
- Wing fender
- Roof bars
- Rocker panel
- Rear Panel
- Fender flare
- Flaring Kit, wing
- Fuel Tank
- Frame, radiator grille
- Steel Strap, fuel tank
- Cross Rail
- Front splitter
- Sidewall
- Cylinder Head
- Spoiler, radiator grille
- Inner Door-sill
- Sill Trim
- Foot Board
- Support Frame, engine carrier
- Service Battery
- Retrofit Kit, soot filter
- Battery
- Steering Gear
- Sun Visor
- Repair Pipe, soot / particulate filter
- Bumper
- Pedestal, trailer hitch
- Trailer Hitch
- Body Floor
- Bicycle Holder, rear rack
- Bicycle Holder, roof rack
- Front Cowling
- Support, radiator grille
- Rear door
- Axle Beam
- Body Floor, boot- / cargo area
- Boot- / Cargo Area Hatch
- Radiator Mounting
- Door, body
- Bonnet
- Roof Pillar
- Body
- Silencing Material, engine bay
- Cover, radiator grille
- Bumper reinforcement
- Conversion Kit, bumper
- Engine Cover
- Middle Silencer, universal
- End Silencer, universal
- Skid Plate
- Dash table
- Rear bumper
- Bumper Bracket, towing device
- Front Silencer, universal
- Support Rail, water box cover
- Bottle Trolley
- Leaf Spring
- Disposal Unit, brake fluid
- Table Sheet
- Profile Sheet
- Propshaft, axle drive
- Vice
- Engine Stand
- Signal System, emergency vehicle
- Calibration Device, driver assistance system
- Door Window
- Luggage Box, rear rack
- Tow bar ski rack
- Bike Carrier, tow bar
- Leaf springs
- Door, driver cab
- Boot- / Cargo Area Lid
- Roof box
- Electric bike
- Body, tool trolley
- Spare wheel holders
- Tool trolley
- Transmission Jack
- Trolley, battery charger / starter
- Attachment, tool trolley
- Workshop Crane
- Tool Cabinet
- Door, tool trolley
- Rollbar
- Bodywork Roof
- Transfer Case
- Press-fit/Extraction Tools
- Vehicle Lift
- Differential Gear
- Workbench
- Sub-Assembly
- Manual Transmission
- Engine block
- Complete Engine
- Tyre Mounting Machine
- Pit Jack
Important! Shipment of bulky products to the countries not included in the list is impossible. All prices indicated include 19 % VAT.